Delivery Options
Delivery Type |
Cost |
Estimated Time |
Delivery Information |
| UK Standard Delivery | £0.99 | Delivery within 5 to 7 working days |
Standard Delivery is available for UK addresses only. Delivery charges are applicable when order is of £24 or below.
Deliveries are made by Royal Mail Monday to Saturday. We cannot always guarantee delivery within our normal timescales to rural areas or if we are experiencing severe weather conditions. Shipping Rate ranging form £0.99 to £2.49 Delivery does not require signature. |
| Free UK Standard Delivery | Free | Delivery within 5 to 7 working days | Free UK Standard Delivery is applicable when order is of £25 or above.
Standard Delivery is available for UK addresses only. Deliveries are made by Royal Mail Monday to Saturday. We cannot always guarantee delivery within our normal timescales to rural areas or if we are experiencing severe weather conditions. Delivery does not require signature. |
| Express Delivery | £4.99 | 2 Day if ordered by 4:00pm Monday to Friday – Exclusions apply* | Express Delivery is available for UK addresses only.
Orders placed before 4:00pm Monday to Friday will be dispatched on the same day and delivered the Next day. Orders placed on a Friday, Saturday or Sunday will be dispatched on the following Monday and delivered Tuesday (excluding Public Holidays). Order will be dispatched within 2 days due to very high order due to Covid 19 Pandemic. We cannot always guarantee delivery within our normal timescales to rural areas or if we are experiencing severe weather conditions. Free Express Delivery for orders above £50.00 |
| Next Day Delivery | £7.49 | 1 Day if ordered by 4:00pm Monday to Friday – Exclusions apply* | Next Day Delivery is available for UK addresses only.
Orders placed before 4:00pm Monday to Friday will be dispatched on the same day and delivered the Next day. Orders placed on a Friday, Saturday or Sunday will be dispatched on the following Monday and delivered Tuesday (excluding Public Holidays). Order will be dispatched within 1 days due to very high order due to Covid 19 Pandemic. We cannot always guarantee delivery within our normal timescales to rural areas or if we are experiencing severe weather conditions. |
F.A.Q
If you are out when Royal Mail try to deliver your item, it may be left with a neighbour. To opt out of this service please click here
If you opt out of this service you will receive a ‘Something for you’ card to collect your order at your local Post Office® For information on collection please click here
If your item isn’t collected within 18 days it will be returned back to us and we will contact you either by phone or email to rearrange delivery or a refund. We will automatically refund your order if no contact is made within 7 working days.
We will always endeavour to resolve any delivery issues as quickly as possible. If you believe your order has been lost, please contact our Customer Service Team with your order reference number within 14 days from your order dispatch date. You will need to fill out a denial of receipt form so we can investigate further. No resend or refund will be offered until a full investigation is complete.
We are only able to ship to BFPO addresses that service UK and Germany, this is due to the dangerous goods act. We are unable to deliver to PO boxes or any countries outside of the UK
For assistance with delivery queries please contact our Customer Service Team.
Email: [email protected] or Phone: (0044) 208-545-7753